The Studio Account Executive is responsible for generating sales and providing exceptional service to all customers consistent with the Design Within Reach mission.
Responsibilities include:
Sales generation: meet or exceed personal and Studio sales goals.
-Expand the customer's connection to the brand by increasing email sign-up in the studio
-Prospect for new business on a weekly basis utilizing company programs and tools
-Use product information and design knowledge to show and explain merchandise features and benefits
-Help customers in a courteous, knowledgeable, and genuinely interested manner
-Suggest additional items based on assessing customer needs
-Close the sale, writing a quote and following up with customer
-Assist in the coordination of hosting a minimum of 4 design related events per year and extending DWR's reach and involvement in the local design community
-Handle all merchandise returns and customer problems/complaints in a positive manner
-Enter customer orders according to company policy and procedure.
Product knowledge: develop and maintain a thorough knowledge of Design Within Reach products.
-Read all communication and materials on product forwarded from corporate offices
-Demonstrate an enthusiasm for design, including designers and the design industry
-Attend studio meetings, share information amongst peers and utilize the web and catalog
Merchandising: assist in maintaining the Studio's design and housekeeping standards.
-Assist in floor and fixture changes
-Receive process and ship product as necessary
-Utilize the visual standards guidelines to ensure studio meets company standards at all times
-Maintain a clean work space, back room and restroom
-Support basic maintenance of the studio (light bulb replacement, painting)
Loss prevention: practice awareness of and compliance with loss prevention and safety procedures.
-Contact Proprietor or Area Manager should any internal or external loss prevention or safety situation arise or be suspect
Working relations: work well with customers, fellow associates and corporate contacts.
-Take initiative to fulfill customer needs in a timely and appropriate manner
-Cooperate with fellow associates and promote a positive team spirit
-Follow company policies and procedures including attendance, personal conduct, dress code and employee discount
-Communicate constructively and objectively with corporate offices when resolving customer issues
Experience:
-Previous experience or education in design or architecture preferred
-Superior communication skills, both verbal and written
-Ability to identify customer needs and problem solve, to understand and explain product features and benefits
-Experience with a POS system and proficient with MS Office software and web navigation
-Able to routinely move objects weighing over 20 pounds, and to understand and properly use a hand truck, carpentry tools, ladders, and other basic materials required in merchandising the Studio
-Attention to detail and outstanding problem-solving skills
Location: King Street West
Compensation: Salary plus commission
IAll interested applicants are invited to submit their resume and covering letter ASAP to CWright@dwr.com
Douglas Design Studio
Intermediate/Senior Interior Designer
Seeking an intermediate/senior interior designer with a good sense of humor who is looking to work for an upbeat, dynamic studio that creates unique and beautiful interiors for high end homes. This position offers great potential for growth and development of your career.
We are a well established design company with a flexible, upbeat atmosphere and fun staff! Centrally located we are right on major TTC routes and have free parking available as well. Excellent benefits package.
Preferred:
- Minimum of 5 year experience working on high-end residential interior design projects
- Ability to develop an entire design project from concept through to construction
- Post Secondary Education in Interior Design
- Experience managing client relationships
- Ability to work within a highly collaborative team to complete projects in a fast paced environment
- Ability to understand client requirements and provide innovative design solutions
- Strong attention to detail and highly organized
Skills:
- Ability to collaborate a team of junior designers and technicians
- Highly proficient in AutoCAD as well as hand sketching
- Provide leadership in the development of the design team
Interested applicants are invited to submit their resume and covering letter ASAP to info@douglasdesignstudio.com
Douglas Design Studio
Intermediate/Senior Interior Decorator
We are a well established interior design company with a flexible, upbeat atmosphere seeking an intermediate/senior designer with a worldly sense of style, experience in client presentations, comfort in a team environment and a good sense of humor.
Centrally located we are right on major TTC routes and have free parking available as well. Excellent benefits package.
Preferred:
- Minimum of 5 year experience working on high-end residential interior design and/or decorating projects
- Ability to deliver an entire decorating project from concept through to delivery
- Experience managing client relationships
- Ability to work within a highly collaborative team to complete projects in a fast paced environment
- Ability to understand client requirements and provide innovative solutions
- Experience working with high end trade contacts including contractors, manufacturers and retail suppliers
- Strong attention to detail and highly organized
Skills:
- Ability to collaborate with an interior design department, junior decorators and a purchasing department
- Provide leadership in the development of the decorating team
Interested applicants are invited to submit their resume and covering letter ASAP to info@douglasdesignstudio.com
Cabinet Designers/Sales Representatives
AyA Kitchen and Baths
AyA Kitchens and Baths is a manufacturer of high quality, frameless
cabinetry. By combining old world craftsmanship and attention
to detail with high tech manufacturing processes we are able
to offer innovative, quality cabinetry at competitive, manufacturer
direct prices. AyA's in house design professional's work with
clients ranging from individual home owners to multi-national
builders to create cabinetry solutions tailored to specific tastes
and needs.
We are seeking Cabinet Designers/Sales Representatives to work
in our Mississauga and/or Vaughn showroom.
Duties:
• Assist customers in product selection and layout
• Space measurements
• Prepare computerized drawings
• Order outside purchases
Experience/Skills Requirement:
• AutoCad or 20/20 Preferred
• Able to read architectural drawings
• Experienced in design and sales preferred
• Excellent communication and customer service
Education Requirement:
• College Degree in Design or equivalent work experience
Please email resume to humanresources@ayakitchens.com.
Architect & Design Specialist
Allsteel
Department: Sales
Reports To: Region VP or Region Sales Manager FLSA
Status: Exempt
Summary:
A & D Specialist works within the A & D community, in
a geographically assigned area (and working within the Company
policies and procedures). An A & D Specialist is responsible
for developing/enhancing positive perceptions of and familiarity
with our brand and our offerings; and providing consultative
support (product application and process navigation) for project
activities to A & D, end users and our internal team.
Essential Duties and Responsibilities:Includes the following.
Other duties may be assigned.
•
Develop professional and productive business relationships with
A & D firms that educate, excite and enroll them.
•
“Target 10” firms on annual basis to improve Allsteel’s
overall standing in those firms; and track/report progress.
• Create industry visibility and strong social ties through participation
in industry related groups and activities; including those
that support our dealer partners.
• Oversee the maintenance of distributed literature and support
materials as appropriate.
•
Maintain up-to-date data base profiles of national and “target
10” A&D firms through Sales Logix.
• Deliver educational content, including CEU courses.
• Coordinate various out-reach/market research activities by identifying
audiences, coordinating interactions, and following up on action
items related to Headquarter visits, focus groups, design councils
and other forms of focused engagement.
•
Support market research activities to understand A&D and
end user needs and preferences; and leading and/or supporting
developmental efforts to add internal capabilities, processes
and tools.
• Contribute to sales by identifying/teaming (including our dealer
partners) to support project opportunities.
• Lead and/or contribute to the development of new capabilities,
processes and tools, like Workplace and Product Application
Advisories; National Firm and Student Programs; Sales Logix enhancements,
Training coordination, and Web Content creation.
•
Provide reports and reviews as requested by RVP, RM or VP A & D.
• Maintain positive working relationships with all company and
region members.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Major Experience/Education Required:
•
A thorough knowledge of the breadth of Allsteel’s internal
processes and resources to support A & D project activities
and requirements
•
Skills in presentation – verbal and written – to
A & D, end users and other influencers
•
Skills in product application consulting – how to appropriately
interpret goals and/or requirements into product solutions
with an eye to competitive positioning.
• Sound business judgment, good time management, and organization
skills.
As a member of Allsteel, each A&D Specialist is responsible
for the application of overall good business judgment and the
conduct of the Company’s business in the assigned area.
This principle shall apply especially in those areas not specifically
covered by instructions, standard practices, procedures, policies
or precedence.
The link to our website is www.hnicareers.com. As for the directions
on how to apply, we would prefer that everyone apply online at
our career site by attaching resume and cover letter in the space
provided.
MANAGER TRAINING AND DEVELOPMENT
Teknion
GENERAL ACCOUNTABILITIES
The Manager, Training & Development is accountable for increasing the Canadian and International Markets effectiveness by managing all our learning initiatives through the development and presentation of Teknion product and soft sales skills training. The incumbent will also be responsible for the development of related course materials. These activities are performed in order to support the division’s key business strategies, including the Canadian sales division, external dealers and A&D communities.
SPECIFIC ACCOUNTABILITIES
1. The position is responsible for conducting and monitoring a regular needs analysis for the Canadian sales division, including dealers and A&D communities. The incumbent will understand the status of the division with respect to product comprehension, process and technology. The focus of the analysis will be identifying both technical and skill development gaps and opportunities.
2. As a result of the needs analysis, the Manager, Training & Development will create a strategic plan in conjunction with the Vice President, Marketing Services in order to address gaps and opportunities. The strategic plan will identify the training or development requirements and the means by which those requirements will be addressed.
3. The incumbent will be responsible for the e-Learning software which will include organizing existing content and ensuring all content is in a format which facilitates optimal learning, as well as creating or sourcing new content for continuous improvement.
4. Additional key outputs will include the creation of training manuals and the creation and publishing of a course calendar announcing training and development opportunities, plus the delivery and administration of the courses and programs offered through the calendar.
5. The Manager, Training & Development, in conjunction with Product Management is responsible for the continued support of new product launches as an output of the concurrent development process. This includes delivery and evaluation of product training programs,. Customers will include Teknion employees, as well as employees of the partner organizations in our distribution network (installers, dealers, end users, etc.).
6. The Manager, Training & Development is responsible for the design, development, delivery and evaluation of Canadian sales training initiatives. This includes both internal programs plus programs delivered by external vendors or resources. Every program will be conducted in accordance with adult education principles and with respect for all individuals involved.
7. In conjunction with Canadian Marketing, the Manager, Training & Development will be responsible to promote training initiatives to dealers and A&D communities for consistent usage.
8. The incumbent will also be responsible in conjunction with the Vice President, Marketing Services for the creation of a Teknion Sales Professional certification program, which will include specific criteria for the successful measurement of completion of all e-Learning courses.
9. The Manager, Training & Development will also participate and lead special training projects as required. (i.e.: UK e-learning role out, customer service training, etc)
QUALIFICATIONS / EDUCATIONAL REQUIREMENTS
- University degree/College diploma in Adult Learning or Human Resources
- Minimum 3 years experience in training and development, with industry experience and exposure to Teknion product an asset.
- Excellent interpersonal, communication and presentation skills.
- Excellent analytical and project management skills.
- Excellent computer skills including, Microsoft Word, Excel and PowerPoint. Exposure to e-Learning an asset.
Resumes should be forwarded to: hresource@teknion.com. Please include “Manager Training & Development” in the subject line of your email.
Please visit our website at: www.teknion.com
